Letters, Email, SMS, Tags, Labels and Terms Editing

ProfitSystem provides for the use of form text letters with data/merge, price tags / labels & mailing address labels to be utilized throughout the system. In addition, with the marketing option, users may generate email letters and SMS messages utilizing the form text letters with data merge and HTML (Hyper Text Markup Language). Every SMS, tag, label, etc, etc. is created from a template. Users may create new templates or edit existing ones to meet unique needs.

The Email, SMS, Tags, Labels, and Letters menu is used to manage all these templates. You can create as many letters, email, SMS, tags, and mailing labels (also called documents) as you like.

  • Labels are actually mailing labels, and are printed for customers and prospects.
  • Letters are mail merged printed letters, printed via a word processor. They can be emailed or printed. However, if you plan to email them, you would usually use an Email versus a Letter.
  • Emails are HTML formatted emails and can be created for customers, prospects, and appointments.
  • SMS/Voice/Short code are short text only messages. SMS is a text message. Voice is a text message that is read via a computer voice to the customer. Short code is also a text message but it's sent to a group of contacts via the Marketing functions.
  • Tags are used to identify inventory:
  • Garment/price tags can be printed for inventory.
  • Pickup tags are printed for pickup inventory.
  • Laundry Tags are printed by the optional WinTPS application during the laundry return of tracked items. This feature may turned off/on with the System/Store Set-up – Rental Production Tab.
  • Custom Fitting tags are printed within the optional BBL Custom Fitting module to be attached to an item being altered.

To print labels or letters, or send an SMS/Voice or email for a single customer, prospect, or appointment, click the Print button on the Customer form or Prospect form. The ProfitSystem will display a list of all the templates defined for the source (customer, prospect, or appointment.) Select the correct one and it will be printed or sent, as required.

To print a garment tag, click the Print button on the SCW (size/color/width) form. To print a pickup tag, click the Print button on the Pickup Inventory form. To print a Fitting ticket select Print from the Custom Fitting form. Laundry Tags will print automatically, when the option is enabled within the WinTPS module, when items with Serial/ID codes are returned from laundry.

Letters, Emails, SMS, Voice, and Short Codes can also be sent in bulk via the Marketing functions.