How do I cancel a wedding

If you choose to charge a cancellation fee you should create a style in your retail inventory called CANCEL FEE. Use an accounting class that reflects the correct taxable status of a cancellation fee.

  • Cancel the sale of the wedding gown on the brides ticket. The ticket now has a negative balance
  • If you charge a cancellation fee, sell them a CANCEL FEE for the correct amount.
  • Finally, click the Refund button and refund the balance back to the customer.