How can I follow up with prospects

Go to Main->Prospects->Interests/History Tab. The Action List is where you can set up a list of actions to be performed, geared towards the sales associate. It is a way to keep track of the tasks that need to be completed for that prospect.

You can run queries to analyze your prospects and to generate phone lists, emails, mailing labels and letters. See ProfitSystem Query Maker for more details.

You can also print a individual mailing label, letter or email for a prospect using the Print button on the Prospect form and using Reports-> Cust/Events/Prospects Mass Mailing function.