Syvo Ecommerce

This integration is not currently supported as Syvo has not maintained it.

The ProfitSystem integrates with a Syvo E-Commerce web site via an API provided by Syvo. The interface will send automatically QOH updates to Syvo as items are sold. For the eCommerce quantity updates this to occur certain Syvo Update Requirements must be met as described below.

The interface an also send QOH updates to Syvo on-demand, meaning you can force a QOH for a specific style from the ProfitSystem inventory form..

The three ways for the SYVO eCommerce quantities to be updated are:

  • Manually, go to the Retail Inventory form and click the Update QOH on Syvo button, located on the inventory style's E-Commerce tab.
  • Manually via Inventory Switchboard and choose Sync QOH with Syvo button. This will update the QOH at Syvo for every style in inventory that appears on the Syvo web site.
  • Automatically by Selling the style, size & color

The following must be true for any style to update QOH on Syvo:

Syvo eCommerce Quantity on Hand Update Requirements * The ProfitSystem Vendors for the style must have a Alt. name Syvo Brand set up on the E-Commerce tab of the Housekeeping -> Retail Inventory -> Vendor form, and that ProfitSystem vendor Alternate Brand name name must exactly match the brand name used by Syvo.
* The Profitsystem vendor brand name, vendor style, size, and color sold must match the vendor style, size, and color on Syvo.

Getting started 1. First, go to the Store set up form and enter your Syvo username and password & store URL on the E-Commerce tab. Restart ProfitSystem to make the change take effect. 2. For each vendor in the ProfitSystem that appears on Syvo, locate the vendor record on the Vendor form. Enter/Select the correct brand name used by Syvo for that vendor. The Brand name is provided by the SYVO API and the entered Brand Name must match the Syvo BRAND NAME for the update to sync. Make a note of each vendor number updated. 3. Colors name matching between the Syvo eCommerce system and ProfitSystem is also important.
Syvo will provide a CSV file of all their color names used throughout their system. Syvo will also provide a color update table. Both of those files should be imported using Import Color Chart, naming the color chart SYVO[year] This color chart must then be applied to all ProfitSystem inventory styles that will be linked to the Syvo eCommerce site. This is normally done using SQL command via FoxCmd, such as UPDATE SINVMAST SET ISCOLRCHART = 'SYVO[year]' WHERE SIVENDNO= '[vendornumber]' using the vendor numbers noted above. 4. To test the QOH update, locate a style on the Retail Inventory form that has QOH for a size and color that appears on the Syvo web site. Use the Update QOH on Syvo button to send the QOH to Syvo. Lastly, ProfitSystem provides a Color match utility called Check Size/CLR Charts which can be run by the store to find any ProfitSystem existing color names that do not match the SYVO_COLORS so they may be corrected to equal a Syvo color name.

CONTACT BBL SUPPORT for help in the set-up of the Syvo color names.

Syvo provides each shop a custom eCommerce store web address URL. This URL must be added to the ProfitSystem Stores -> eCommerce Tab - Syvo API URL, along with the store's username and password,