How do I refund a store credit

To refund a store credit:

  1. Go to the ticket.
  2. Click the Refund button. The Payment form displays.
  3. Click the Refund Store Credit button on the Payment form. An indicator appears saying that Refunds will be taken from Store Credit.
  4. Select the tender type for the refund
  5. Enter the amount of refund as a negative number, enter the clerks SA ID, and click Save Refund.
  6. Click Next to save the refund. A receipt will print.