Manage Users

Administration-> Users-> Manage Users

A single OWNER account will be automatically created by BBL upon signing up for the service. This OWNER logon account information will be emailed via a Welcome Email to the email address provided during the signup process. Please check spam folders if the initial Welcome email is not received and please create a workorder for a resend via the BBL Customer Portal if the Welcome eMail cannot be located (Login to Customer Portal with your credentials is required to create/review support tickets).

The OWNER user can do any function within the system, plus may float between multiple stores, in a multi-store setup.

The OWNER user can add additional users who can be given Operations Manager security (Operations Manager can do anything in system, same as OWNER, but CANNOT float between stores) . Security levels are described within the Security topic.

Employees, when Registered by a OWNER or OPERATIONS MANAGER level user, will have a Username and Password to log onto the system. Any user may change their password anytime by clicking the Lost Password? link at the bottom of the login screen and following the instructions.

Or clicking on their username once logged in. The User name is found on the top left field of the form

Employee log on accounts are created/edited from the Administration-> Manage Users function.

The User Allowed count display will appear on the top right of the User list form. This is the total number of users you can have, not the active users. It tracks the total number of users, even past users are maintained in the system so sales reports and time clock entries can still be shown with the correct user name. You can add more users by contacting Sales.

The Manage Users screen will show a grid of all users ever created along with an ACTIVE indicator, Checked means the user is ACTIVE and can login to the system.

The grid may be sorted and filtered so Users may be located.

The user id is a hyperlink within the grid and when clicked the edit screen is displayed where all that user's details are displayed and editable.

The Create button allows a new user to be created. Your service level purchased indicates the number of active logins the store may have per store location. The base service includes 10 active users per store. Additional active user accounts may be purchased for the a store a anytime via the Customer Portal.

A user may be made inactive or change default store that they belong to. These changes can only be repeated for the same user once every 30 days.

A user cannot have multiple concurrent logins active at the same time. For example a user cannot be logged in from their desktop system and logged in on their tablet at the same time using the same Username . When a user is logged in and later log in from another device, their first log in session will be disconnected. They would have to re-login from the original device to begin using it again.

User Form

Username / Display name... the login user name. There are no rules on the user name in terms of length or alphanumeric combinations. Usernames are UNIQUE and may not be repeated for your account. Username may be edited

eMail... The user's email address. TO DOs assigned to the user not completed will be recapped in a email sent to this address each day. eMails addresses are NOT unique and could be shared between Users. This is not recommended however.

The LOST PASSWORD function found on the login screen will request an email address to send the needed information. The email address the User enters must match this email for the User form or the system will not be able to send the needed information to allow the User to login.

Comment... Any general comment about the user

Password ... Enter a password which must be at least 10 characters long. A mix of upper with lower case letters and numbers is always the best passwords. A special software application is used to ensure the passwords entered are not compromised.

Pro tip: Passwords are important and is your only defense from an unauthorized or ex-employee from gaining access to your very important store data. Please train your users to keep passwords safe and private. It is a good idea to have Users change heir password regularly and especially if a disgruntled employee leaves.

Confirm Password ... Re-enter the password created above to insure there are n typos.

Role... The security level of the user. The EverywhereBridal/Prom/Retail system contains three security levels. Select any for this user. See the Security help topic for additional information.

Department... In larger stores Users may be assigned to work in a specific department whereby sales revenue the User creates within the Point of Sale system can be automatically assigned to their department. Then sales reports may be grouped by department to see how well it is performing.

Tip: Operation Managers may change the department assigned to a sales transaction

Active... Checked, this user is active and can log into the system. Unchecked the User cannot log in

Receive Order Alerts (checkbox) ... Indicates this User is authorized to access the Purchase Order Alert TO DOs.

Receive Inventory Alerts (checkbox) ... Future feature, not used now.

Locked out... Checked when a user has three failed log in attempts. While checked a the user cannot log in to the system. An Owner or Manager can un-check to allow the user to log in. The system will auto release Lock out after ten minutes and user can attempt another log in.

Can only log in from IP allowed for clock in... This option is only visible for Manager & Clerk security level users. When checked, then the user can only login from an IP address on the list of allowed Clock-In IP Addresses. This is used to only allow Manager & Clerk security level users to log in from the store network, or other allowed network location, set in Clock In/Out Authorization form.

Unchecked the User may login from any IP/Location. Typically this feature is utilized to limit access to the system by the User only when they are on the store's local area network which means they must be physically located in the store.

Owner and Operation Manager security level users my Clock-In and/or log into the system from web ip number location.

Current status... Blank = not logged into the system. "Logged In" = currently logged into the system.

Last Login... date of last login.

Each User may have their own FREE Google/gMail account. It is used by the system to share customer appointments with the User's Google Calendar to whom the appointment is assigned and a list of any TO DOs assigned to the user will be emailed once a day as a reminder. See the How to Integrate Google Calendar FAQ for more information on this feature.

gMail Username ... User's gMail email address

gMail Password ... User's password to login to gmail.