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Damage Waiver

Damage Waiver is a term to indicate a special add-on charge to rental orders. WinTPS/TPOS incorporates specific features to facilitate the successful add-on of this charge.

Sales Reports, like Sale by Vendor Style or Orders Reports like Late Fees/Dmg Waiver, may be utilized to list the number sold & and sales volume for a selected date range. Damage Waivers may be sold to customers in WinTPOS and Wholesale accounts in WinTPS.

Setup

ProfitSystem has a default Inventory Item for damage waivers with a Style Code of DMG WAIVER, Vendor Style of DMGWAIVER & category of DW. The style code will be utilized by WinTPOS/TPS to insert this add-on charge on to customers/accounts tickets/invoices. This style may NOT be modified.

The retail pricing entered on this style will be the standard charge for damage waivers applied to all retail orders.

With the optional WinTPS and wholesale support, wholesale store/account orders may also be charged a damage waiver.

To begin charging Damage Waivers, three steps must be compelted:

  1. Enter the Damage Waiver selling price for the Inventory Style Code:.DMG WAIVER. See description below on which prices to create. This DMG WAIVER style code is shipped with the system, so just perform a search to locate it for price edits.
  2. Switchboard menu: Enable the Housekeeping-> Rental Setup-> Stores-> Rental Tab->Default to damage waiver? checkbox for each store/account where Damage Waivers should be charged. Consolidated menu: Setup-> General Setup-> Stores-> Rental Tab->Default to damage waiver? checkbox for each store/account where Damage Waivers should be charged.
  3. Insure the Damage Waiver? checkbox found on the Order - Items tab is checked when a order is created. This Damage Waiver setting is automatically checked for Retail customers when 1 & 2 above are completed.

The Inventory ->Rental tab base prices for the DMG WAIVER style code should be entered,Rental with coat (for retail customers), as well as, Wholesale with coat (for optional WinTPS production module with A/R when doing orders to wholesale accounts and the service center wishes to charge damage waiver to them).

Additionally, a feature is offered in multi-store implementations or a service center scenario that accepts wholesales orders to multiple accounts, where the damage waiver price may be different for each account. This multi-store pricing is set in the Inventory-> Rental tab-> Store Pricingform. Setting multi-store pricing is optional. When not utilized, the system will use the base price.

There are two type of stores or accounts that may be created in the Store / Account form. 1) Those that are assigned RETAIL pricing and those that are assigned WHOLESALE pricing (available via the optional WinTPS accounts receivable module). This is determined by the store's Pricing/Type field setting in the Store setup-> Rental tab form.

Stores set to RETAIL pricing will charge the retail Damage Waiver price and those accounts set to WHOLESALE pricing will charge the wholesale price.
Each order, when created, will have a Pickup Location set. In single store implementations this will always be the that store. In multi-store implementations or wholesale account implementations the pickup location could be any of the stores or accounts. The Pickup location instructs the system to charge the Damage Waiver price set for that location.

Retail Customers entered via the Customer Module & Event - Rental tab will automatically receive the DMG WAIVER pricing in inventory. By simply setting a DMG WAIVER price indicates to WinTPOS that each customer should, by default, be charged the Damage Waiver fee. A operator would have to manually stop the charging of the Damage Waiver for the order by un-checking the Damage Waiver? checkbox found on the Order - Items tab or to manually adjust and cancel it off a ticket once the fee has been charged.

Application

Insure the Damage Waiver? checkbox found on the Order - Items tab is checked when a order is created to automatically charge the waiver fee.. When registering events enable (check) or Disable (uncheck) the Damage Waiver? checkbox on the Event's Register Members Wizard prior to creating the rental order. In case of error where the waiver was charged or not charged, a operator may visit the ticket that contains the rental charge and sale - ring up the waiver charge to add or adjust-cancel the waiver charge to remove.

There exists system setting, System Setup - Rental Tab- > Add Damage Waiver to FREE rentals?. Un-checked the system will not automatically charge a Damage Waiver to customers that were marked FREE on the Events - Register Members Wizard.

WinTPS does not default to adding a Damage Waiver charge to orders entered via the optional Wholesale Order Entry form unless the Damage Waiver checkbox is enabled for that store/account. The Pickup location on the order controls the damage waiver price being charged.

Damage waiver charges are created if the Damage Waiver? checkbox found on the Order - Items tab is checked when the order is originally created/saved. The Damage Waiver is simply a sales transaction that will appear on a customer's ticket or wholesale invoice. This charge may be manually adjusted when needed.

Reports

Report Late Fees/Dmg Waiver, Rental Orders/Upgrade, Sales by Vendor Style & Sales by Category are some of the standard reports that provide information regarding the sale of Damage Waivers.