Fittings Alterations Overview
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The Fittings/Alterations System tracks all customer items being custom fitted. Whether the job is being conducted on or off site, it is a valuable software tool to help manage the entire process.
Fitting tickets are associated to items sold on tickets that are owned by customers who may be a member of an event. It becomes an easy customer service process to see all the fittings an item has been thru and the charges for each, all from the customer's sales ticket.
The tight integration also reduces errors. Many times a busy employee may forget to add the custom fitting charges to a customers ticket in a manual system. However, with the BBL Custom Fitting module it becomes almost impossible to miss this step. The system will automatically insert the charge on the ticket with the item!
Start using this optional feature by first creating task codes with prices for each type of work that can be done on a garment (hem, taking in, letting out, bead work, etc.) Then, you can create a fitting/alteration ticket that contains all the details of the alteration, and the total price. The total price is automatically transferred to the customers ticket.
The system maintains a Fitting STATUS to help see the location of an item. Once created a fitting/alteration status is set to New. When the item is sent to the tailor, you click the Item Sent to Tailor button to change it's status to Out. When the item is Complete, click Complete. It's important that you update ProfitSystem as the item moves around so that the audit reports will be accurate.