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How do Security Deposits work

ProfitSystem allows each store to have the flexibility to hold a Security Deposit in case item is canceled, causing the forfeit or a full refund of money, as well as the option to use the Security Deposit as a payment towards the balance. When a security deposit is placed on an item, it is not reflected in the balance due, as it is not considered part of the payment. You must sell an item before taking a Security Deposit.

To Add a Security Deposit

  1. Sell an item as normal. When wanting to add the security deposit to this item, click on Security Deposit or press the letter D on your keyboard. This will bring up the Security Deposit box.
  2. Click Add or press the letter A on the keyboard. The payment window will display. Notice the bold message under Sales Associate; it will read:
  3. PAYMENTS WILL BE APPLIED TO SECURITY DEPOSIT
  4. Enter the amount of the Security Deposit, enter your Sales Associate ID, press Save Payment, and then click Next. You will return to the ticket for further options.
  5. To hold the Security Deposit for now, click the Done button to print receipt. The Security Deposit amount will be listed on the Receipt.

To Apply the Security Deposit as a payment

  1. Locate the ticket.
  2. Click on Security Deposit or press the letter D on your keyboard.
  3. Select on Apply as Payment or press the letter P on the keyboard. This will take you to the payment window. This time you will notice a different bold message under the Sales Associate box that reads:
  4. MAKING PAYMENTS USING SECURITY DEPOSIT
  5. You will also notice a new button in the upper right hand corner labels Sec Dep. To apply this amount, click on this button. Enter your Sales Associate, Save Payment, and then click Next to print receipt.

To Forfeit the Security Deposit

  1. Locate the Ticket.
  2. Click on Security Deposit or press the letter D on your keyboard.
  3. Select on Forfeit or press the letter F on the keyboard. This will display the Forfeit box.
  4. Enter your Sales Associate and click Forfeit or press the letter F on the Keyboard. This will return you to the ticket.
  5. If the Security Deposit is being refunded because of a cancellation, you will need to CANCEL THE LINE ITEM. Click on the line item that needs to be canceled, and then click on the ADJUST/CANC/EXTRA button. Select CANCEL LINE ITEM. Enter a REFERENCE, enter CLERK and click SAVE. The system will ask you if you want to remove item from pickup inventory or cancel purchase order. Press Done to print receipt.

To Refund the Security Deposit

  1. Return to the Customer's Ticket.
  2. Click on Security Deposit or press the letter D on your keyboard.
  3. Click on Refund or press the letter R on the keyboard. This will bring up the payment window. Notice under Sales Associate the message reads:
  4. REFUND OF SECURITY DEPOSIT.
  5. You will also see the Sec Dep button. Click on this button; enter Sales Associate, Save Refund, and then click on Next. You will return to ticket and the receipt will print.