Hard Disk Troubleshooting

Hard Drive issues will result in intermittent unexplained system errors they may corrupt data and make ProfitSystem un-useable.

Hard Drive issues fall into two classes:

1) Viruses 2) Physical hardware issues

100% of all Hard drives eventually fail. That is why it is critical to make backup copies of important data everyday that it is modified. Several backup copies of data are recommended. Please consider BBL's Titan Off-Site backup service for the most reliable backup. Please follow the this checklist when trouble shooting a Hard Disk. Perform these steps on/at the primary computer (server) where ProfitSystem data is located:

1) Check for Viruses & remove any found. Use popular programs like Norton or MacAfee. A Virus that cannot be removed may cause the need to Reformat & re-install Windows and all applications/data.

2) Are any other programs experiencing issues also. Does all installed programs start up and execute properly. If not, consider replacing the hard drive.

3) Run Window's Error Checking utility and review any errors (click Start-> My Computer-> Right Click on the hard drive to check [usually C]-> Select Properties-> Click Tools Tab). Replace hard drive when excessive errors are found.

4) Run Window's Defragmentation utility and review any errors (click Start-> My Computer-> Right Click on the hard drive to check [usually C]-> Select Properties-> Click Tools Tab). Replace Hard Drive when excessive problems are found.

5) Copy a large file from (500mb+) from one folder to another on the suspect hard drive. If the system fails replace the hard drive.