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Podium Integration

EverywhereBridal integrates with Podium. Podium provides a variety of services to retailers, and EverywhereBridal integrates with their reputation/review management system.

When an appointment is created or edited in the EverywhereBridal , we send the customer details to Podium so Podium can engage with the customer to leave a review for the shop.

When a sale is revenue realized, or a pickup inventory item is marked Taken, we send the customer details to Podium.

Podium video

Getting started

  1. Contact Podium and sign up for their review/reputation service. Be sure to indicate that you are using the EverywhereBridal from BBL Systems and Solutions.
  2. You must be using the Appointment module to send appointment updates to Podium
  3. Enable Podium by going to the Administration->Setup->Store Setup, and check the option for Enable Podium?
  4. The Podium ID is shown next to the checkbox. Give this ID number to Podium.
  5. Click Save in the EverywhereBridal.
  6. The integration is enabled.

Technical details

We communicate with Podium as follows:

Appointment details are sent to Podium when an appointment is created, or the status changes, or the appointment date/time changes. The details sent are

  • customer name
  • phone
  • email
  • appointment type
  • appointment ID
  • appointment status
  • appointment date/time in UTC
  • register/workstation name

Sale details are sent to Podium when sale is Revenue realized, or marked Taken. The details sent are

  • customer name
  • phone
  • email
  • sale category
  • sale price
  • register/workstation name

Multi-store operations will have a different Podium ID for each store.