What is are the reply email and phone
Sending a email from everywhereRetail will always include a FROM email address of: sendingservice@everywhereretail.com. However, the REPLY TO email address included within the eMail will be the FROM eMAIL address entered for the store in Setup- Store Settings.
Sending a SMS message without having a shop specific mobile number (acquired from BBL) will result in a "No Reply" number being used for the SMS. Customer replies to the NO REPLY number are ignored. On the other hand the shop can purchase their own personal reply SMS number from BBL and Customer replies will be sent to the the Store's designated email address.