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Terms

Administration-> Templates-> Terms

Terms are similar to agreements or contracts and will print on specific documents created in the software, such as receipts. Usually customer's will see, read and sign the terms. There are also terms that print on Special Orders, which are the things the designer/vendor is agreeing to when they accept the PO by providing a confirmation number/ship date.

When multiple terms are entered for a specific document, the system will prompt the user to choose which terms to use (one or more) when the terms available to be printed.

  • Receipt terms print on receipts. Receipt Terms may include merge codes (customer specific data) to make a very personal receipt. The merge values a receipt has are:

Event Date: The event date of the linked to Receipt event

Pickup Date: Applies to rental event members. This is the date entered as the rental pickup date on the members form

Returned Date: Applies to rental event members. This is the event date + 2 days.

Balance: The balance of the receipt the terms are printed from.

First Name: The receipt owner's first name.

Last Name: The receipt owner's last name.

  • PO terms are printed when purchase orders are issued and print on the bottom of the Purchase Order document..

  • Fitting terms print on fitting tickets. Fitting terms can include the following merge codes.

Customer Name: The customer on the fitting.

Event Date: The event date of the event linked to the fitting.

Style info: Details of the style on the fitting ticket.

Fitting Id: The ID of the fitting which can be barcoded for scanning.

Seamstress: The seamstress assigned to the fitting.

Fitting description: The description manually entered on the fitting ticket.

Next Fitting Date: From the fitting, the next date.

Fee: The fee charged for the fitting.

Fitting Tasks: All the tasks assigned to the fitting.

  • Pickup terms will print on the pickup document created when you use signature capture at pickup time. The first pickup term is used, if more than one is set up, others will be ignored. So i best to have one ONE pickup term verbiage. Specifically this term is used from the Sales Edit form when the MARKED TAKEN option is selected by the User. This option appears with the sales item has a status of IN. The User must click the MARKED TAKEN option and choose Customer to Sign for taking item. The terms entered here will appear on screen for the customer to see and accept. There are no merge codes for pickup terms.

To create Terms, click Create, enter a good description and select the terms type.

Type the the terms into the rich editor and remember to SAVE your work.

Sample Special Order

STORE POLICY: ALL SALES ARE FINAL. * 50% deposit of your balance must be paid at time of sale for any item to be ordered.

  • The remaining balance must be paid in the next 3 months.

  • When special order deposits are less than 50%, you will have a 31 day grace period to be completed.

  • If deposit is not completed within the 31 days, the order will be canceled and the deposit will be forfeited.

  • Sale gowns must be paid and picked up within 30 days from the date of purchase.

  • Checks are not accepted for final payments or alteration payments.

  • A cancellation means forfeiture of all monies paid and merchandise.

  • Alterations are a separate cost.

Customer Signature ________

Sample Special Order

___ Alterations are not included in the purchase price.

___ Customer Agrees to / Requests dress size:_____

___ Customer Agrees to / Refuses / Does Not Need Extra Length.

___ This is a final sale and cannot be canceled for reasons such as weight gain/loss, cancellation, etc.No refunds or credits of payments.

___ I am to notify [store name] immediately of any contact/event information change.

___ Merchandise can be stored up until the event date. If your event date changes, merchandise must be paid in full to continue storage.

___ Merchandise must be paid in full within two weeks of arrival.

___ No checks accepted for final payment; cash, debit card, or credit card only.

Customer Signature ________

Sample Clearance/Discounted Sale

___ Merchandise purchased from clearance stock is an "as is" sale unless noted:__________

___ Alterations are not included in the purchase price.

___ This is a final sale and cannot be canceled for reasons such as weight gain/loss, cancellation, etc.No refunds or credits of payments.

___ I am to notify [storename] immediately of any contact/event information change.

___ We do not store clearance merchandise.

___ No checks accepted for final payment; cash, debit card, or credit card only. Stock sale

___ Merchandise purchased from inventory stock is an "as is" sale unless noted:__________

___ Alterations are not included in the purchase price.

___ This is a final sale and cannot be canceled for reasons such as weight gain/loss, cancellation, etc.No refunds or credits of payments.

___ I am to notify [storename] immediately of any contact/event information change.

___ Merchandise can be stored up until the event date. If your event date changes, merchandise must be paid in full to continue storage.

___ No checks accepted for final payment; cash, debit card, or credit card only.

Sample Special Order with Called-in Measurements

___ Alterations are not included in the purchase price.

___ Size chart was reviewed over the phone with me.

___ When measurements are called in and we cannot physically see you, proper fit is not guaranteed.

___ Customer Agrees to / Requests dress size:_____

___ Customer Agrees to / Refuses / Does Not Need Extra Length.

___ This is a final sale and cannot be canceled for reasons such as weight gain/loss, cancellation, etc.No refunds or credits of payments.

___ I am to notify [storename] immediately of any contact/event information change.

___ Merchandise can be stored up until the event date. If your event date changes, merchandise must be paid in full to continue storage.

___ Merchandise must be paid in full within two weeks of arrival.

___ No checks accepted for final payment; cash, debit card, or credit card only.

Sample Special Order or Stock Sale

ALL SALES ARE FINAL. ALL DOWNPAYMENTS ARE NON-REFUNDABLE. NO REFUNDS, NO RETURNS, NO EXCHANGES, NO EXCEPTIONS.

Items purchased from stock are in AS IS condition. Buyer agrees to inspect all goods before leaving the store. Upon acceptance and removal from the store, [storename] is no longer responsible for any claims.

All special order gowns are made according to the manufacturer's size chart and ARE NOT custom made to measurements. The measurements taken are used as a guideline to recommend the closest available size. Alterations to any gown are a routine part of formalwear and are almost always necessary. They are available through our contract seamstress for an additional charge. I understand that the final decision on size choice is my decision and I have reviewed and agree with the size shown above. _____

I understand and I am in agreement with the store policies regarding my purchase. A complete explanation of these policies can be found at: [store web site] or a printed copy may be requested at any time.

I have verified that the above information and the item(s) being ordered is (are) the correct style, color and size. I understand that there are no returns, refunds or exchanges.

Signature of Responsible Party:_________

Sample Special Order/Stock Sale/Layaway

Sale Agreement: The purchaser understands there will not be any exchanges for size, cancellations or refunds. All sales are final. Deposits on all merchandise are non-refundable. All merchandise is sold as is. Layaway deposits cannot be refunded or transferred to another department or customer for any reason. [storename[ henceforth known as 'The Company' is not responsible for any alterations or pressing of garments. Sale merchandise is purchased on an as is basis and no additional repair or cleaning will be done. We are not responsible for any dye lot issues. Merchandise left unclaimed after ten (10) days of the designated pick-up date will be disposed of and all monies paid forfeited. A $30.00 cancellation fee will be applied to all canceled bridesmaids orders if they have not been ordered. If the order has been placed with the designer, no money will be refunded.

Final Payments on merchandise must be paid by Cashier's Check, Money Order or Credit Card if merchandise is being picked up. No personal checks will be accepted unless the merchandise remains in the store until the check has cleared the bank.

By signing this agreement, you give us permission to text, mail, or SMS.You also give us permission to use your likeness in text, emails, ads and any other media.

WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY APPLICABLE TO SALE AGREEMENT AND SPECIAL ORDER AGREEMENT

THE BUYER UNDERSTANDS AND ACKNOWLEDGES THAT STATEMENTS MADE BY REPRESENTATIVES of [storename] ABOUT MERCHANDISE ARE MATTERS OF OPINION ONLY. [storename] MAKES NO EXPRESS WARRANTIES CONCERNING ANY MERCHANDISE UNLESS IN WRITING. BRIDAL WAREHOUSE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES SHALL [storename] BE LIABLE FOR ANY GENERAL, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER OR OTHER DAMAGES ARISING OUT OF THIS AGREEMENT.

I HAVE READ AND ACCEPT ALL THE TERMS OF THIS CONTRACT. I UNDERSTAND THAT ALL SALES ARE FINAL, WITH NO REFUNDS, CANCELLATIONS, OR EXCHANGES. LAYAWAY DEPOSITS ARE NOT REFUNDABLE OR TRANSFERABLE.

Purchaser Signature____ Date ___

Merchandise Taken (Please initial) __ Date _____

Sample Special Order/Stock/Layaway

We are most pleased to have the opportunity to serve you and we sincerely appreciate your business!

NO RETURNS OR EXCHANGES on any purchase. Cancellation of a wedding gown within 24 hours will incur a fee of $450.00 Cancellation of a veil, jewelry, or any accessories within 24 hours will incur a fee of $125.00. Cancellation of shoes within 24 hours will incur a fee of $25.00 Any cancellation after 24 hours will result in forfeiture of the entire payment. Payments cannot be transferred to any other purchases. Stock merchandise is sold on an "as-is" basis, is not dry cleaned by us and is considered a FINAL sale. Changes to ordered merchandise cannot be made after 24 hours of purchase. If the price of the merchandise increases before full deposit is made then the customer is responsible for the additional costs. Price increases are out of the stores control and may be subject to change at any time without prior notice. CHECKS ARE NOT ACCEPTED for final payment if merchandise is being taken from the store at time of payment.

_____ If ordering a time sensitive item, and pulling from stock, the 24 hour cancellation option is waived and the customer is financially responsible for the full price of the item ordered.

Consultants SUGGEST sizes based upon manufacturer size charts and measurements taken. THE SIZE CHOSEN IS CUSTOMER'S DECISION. Dresses are NOT custom made to the customer's measurements and alterations are normally REQUIRED. The customer assumes full responsibility for measurements when they are NOT taken by [storename] consultant.

Customers should expect slight variations in merchandise color between sample and new merchandise. We are not responsible for DELAYS BEYOND OUR CONTROL. Shipping time frames are approximations only and can vary 4 - 6 weeks; including Rush orders. Bridal descriptions are available for an additional charge. Bridal swatches are available for an additional charge, prices vary based on fabrication and designer.

Special order merchandise must be paid in full within 30 days and should be taken from our store within 90 days of receipt notification. Extended storage is available for a fee of $60 for up to an additional 90 days.

Merchandise may only be picked up by the PURCHASER WHO'S NAME is listed on the sales ticket. [storename] will not release any merchandise to any other persons (including mother of the bride/other relatives) without receiving verbal permission prior to pick up. Proper identification will be requested upon all pick ups.

Formal pressing and custom fitting services are available for an ADDITIONAL fee and appointments are required IN ADVANCE for these services. We do not alter ANY merchandise that is not purchased at our store. A RUSH charge of $50.00 will be assessed if bridal fittings are needed in less than four weeks; $100.00 if needed in two weeks. All merchandise must be PAID FOR IN FULL BEFORE FITTINGS. Dresses are not custom made to the customer's measurements and alterations are normally REQUIRED.

State law does not require for the collection of sales tax when merchandise is shipped out-of-state. However state law does require tax collection if the merchandise returns to the store for any services, such as custom fitting or formal pressing. Ownership of merchandise transfers to the customer once merchandise is shipped and the customer must file any lost or damage claims directly with the shipper. Ideally inspect merchandise with the shipper's driver present. Your items have been carefully reviewed for correctness & packaged by our company. We are confident that your merchandise will arrive in good condition & request you inspect the contents immediately for material defects, damage, and sizing. All claims must be made within 96 hours of shipper's delivery.

A fee of $28.00 will be assessed on any returned checks. Merchandise left unclaimed after 30 days of the scheduled wear date shall again become the property of [storename] and all monies paid shall be forfeited. Prices and policies are subject to change without notification.

SIGNATURE________ I have read the above and agree to the terms.