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SMS Templates

Administration-> Templates-> SMS Templates

SMS templates may be created to offer standard SMS content to be sent to customers by system users on an "ad-hoc" basis from Customer/Event member (and other) forms by clicking the SMS button when present.
SMS automation triggered templates may be created for use within the Automation module.

SMS messages are ASCII text only. No formatting or images allowed.

A single SMS message is 160 characters and the template editor will not allow you to save a template over 160. However merge codes used, when replaced by the merge value may extend the characters within the message beyond 160 characters an when done the message will count as two SMS messages.

100 eMail an SMS messages are included in the EverywhereBridal/Prom/Retail monthly subscription. More monthly volume may be purchased.

Click CREATE button to add a new SMS template. Click the SMS name hyper link to edit an existing SMS template. Click the X on the same row to DELETE that SMS template.

On Create or Edit the SMS editor will appear with these elements:

Name ... Create a descriptive name

Type ... The source from where the the SMS template will be used. Appointment, Event, Ticket, Trigger. These are the system location from which an SMS may be sent. Only templates with the TRIGGER source will be available for Automation sending.

Trigger Type Source .. This appears with Type is set to TRIGGER and source options match the leading Source name on the Trigger.

Template ... Enter the text of the SMS. Available merge codes appear to the right of the template form. Click on the merge code button to have it insert and the last cursor location. When sending the SMS from the SOURCE location the merge codes will be automatically replaced with the values of the source.

Event Merge Codes

  • Event Date The event date of the event this customer's data is being merged from
  • Event Name The event name of the event this customer's data is being merged from
  • First Name Customer's first name
  • Last Name Customer's last name

Events may be Weddings, Socials, Proms or Quinceañeras. Values of Bride and Groom merge codes will be Bride or Groom for Weddings, Primary Contact for other type of events.

  • Bride First Name Bride or Primary contact value for event the customer this email is being created for
  • Bride Last Name Bride or Primary contact value for event the customer this email is being created for
  • Groom First Name This value will appear for only Wedding events and be the Wedding event the customer is a member of this email is being created for
  • Groom Last Name his value will appear for only Wedding events and be the Wedding event the customer is a member of this email is being created for
  • Pickup Date Rental Member rental pickup date
  • Return Date Rental member rental return date
  • MemStyle The customer data this template is being merged for. Merge value would be for a Non Rental Member Dress Style selected
  • MemColors The customer data this template is being merged for. Merge value would be for a Non Rental Member Colors chosen for the selected dress style
  • Offer : The the customer data this template is being merged for. Merge value would be for a Non Rental Member offer price
  • Size/Chart Image This will be the web URL to the Size Chart image linked to the selected retail inventory style code (dress code) of the an event's Non Rental member this email is being merged to
  • Picture1 URL This will be the web URL to the Picture 1 t image linked to the selected retail inventory style code (dress code) of the an event's Non Rental member this email is being merged to

The merge code values will be empty for size chart or pictire1 if there are none linked to the retail inventory style code

Appointment Merge Codes

  • Appointment Date

  • Appointment Type

  • Event Date

  • First Name

  • Last Name

  • Appointment Fee Creates a link the customer can click on to pay the booking fee for the appointment. If there is no booking fee for the appointment, then no link is inserted into the message.

Customer Merge Codes

  • First Name
  • Last Name

Ticket Merge Codes (must be on ticket or tickets style edit form to send)

  • Event Date Event date of ticket's linked event, value is bank is no event is linked
  • Event Name Event nameof ticket's linked event, value is bank is no event is linked
  • First Name Customer's first name
  • Last Name Customer's Last name
  • Style's Category Category name of Style and is available when sending from from a ticket's Style Edit form
  • Ticket Balance The current ticket balance
  • Ticket Number The number of the ticket
  • Style Cat Description Category description of Style and is available when sending from from a ticket's Style Edit form
  • Style Inventory Description Inventory description of Style and is available when sending from from a ticket's Style Edit form